Complaint form

Use the form below to complain to the Welsh Language Board about a lack of Welsh language service provision by a public body.

Please send us the following if possible:

A copy of the original complaint sent to the organisation
A copy of the organisation's response to your complaint
Any other relevant documents

After completing the complaint form, please send the above documents by e-mail to post@byig-wlb.org.uk, or send the documentation to us in the post.

Send your complaint in the post.

Please note how you would like us to contact you with regard to your complaint. If you do not answer this question, or if you do not use this form to complain, we will write to you via e-mail or letter.

* indicates a required field

*Title(s):

*First Name:

*Surname:

*Address line 1:

*Address line 2:

Address line 3:

*Town:

*County:

*Post Code:

Email:

Telephone:

How would you like to be contacted?:

*Name of Organisation:

*Address line 1 (Organisation):

*Address line 2 (Organisation):

Address line 3 (Organisation):

*Town (Organisation):

Post Code (Organisation):

Telephone (Organisation):

Email (Organisation):

Details of the department you wish to complain about (if known):

*Date it was sent to the organisation:

Date of response received from the organisation (note 'no response' if you did not receive a response):

*The service you wish to complain about (note here a short description of the Welsh language service that you sought from the organisation):

*The lack of service (note here a short description of the organisation's failure to offer a Welsh language service to you):

*When did this happen?:

*How did this affect you?:

*Describe why you are not satisfied with the organisation's response to your complaint: