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Helplines 

Welsh Language Helplines

 By telephoning the following numbers you can discuss your business through the medium of Welsh: 

     

    Banks

     

    Barclays

    08457 442 211 (personal customers)

    0845 6015008 (business customers)

    HSBC

    08457 030 304

    NatWest

    01248 671222

    Lloyds TSB

    0845 0728 003 (personal customers)

    0845 0728005 (business customers)

    Postal Services

     

    Post Office

    08457 468 469 or 08457 740740

    Parcelforce

    08007 313 428

    Royal Mail Text Phone for customers with hearing difficulties

    08456 030 800

    Utilities

     

    British Gas

    0845 603 2300

    TV Licensing

    0870 601 1130

    BT

    Directory Enquiries

    0800 800 288

    118 404

    Dŵr Cymru

    0800 052 6058

    Scottish Power / Manweb

    0845 272 1212

    Meter Reading Service

    0800 027 1138

    Transport

     

    Trains

    0845 6040 500

    Traveline Cymru

    0871 200 22 33

    DVLA

    0870 240 2288

    Driving Tests

    0870 0100 372

    The Public Sector

     

    Wales Assembly Government

    0845 010 3300 (Bilingual Line)

    0845 010 4400 (Welsh Line)

    (+44) 1443 845500 (International enquiries)

    Food Standards Agency

    029 2067 8999

    Wales Tourist Board

    08708 300 306

    Welsh Institute of Sport

    08450 450902

    Sports Council for Wales

    08450 450904

    Electoral Commission

    029 2034 6800

    Ofcom

    029 2046 7200

    Wales Millennium Centre

    08700 402 000

    Environment Agency

    08708 506 506

    National Library of Wales

    01970 632 800

    Income Tax

    0845 3021489

    National Savings

    0845 964 5000 (service on request)

    Companies House

    02920 380065

    Land Registry

    01792 355000

    Office for National Statistics

    enquiries – 01633 813381

    The Pension Service

    0845 6060 275

    Jobcentre Plus

    0845 6063 242

    HM Revenue and Customs

    0845 3021489

    Department for Work and Pensions

    0845 601 4441

    North Wales Police

    0845 607 1001

    Ministry of defence

    01554 821 413

    Mid & West Wales Fire Service Helpline

    0800 389 9297

    Countryside Council for Wales 0845 1306229

    Parents/Children

     

    Child Support Agency

    08457 138 091

    Epilepsy Action

    0808 800 5050 (service on request)

    Welsh Women’s Aid

    0808 8010 800

    Care Council for Wales

    029 2022 6257

    NHS Direct Wales

    0845 46 47 48

    Criminal Records Bureau

    0870 9090 223

    Travel

     

    Ordnance Survey

    08456 050 504

    Passport service

    0300 222 00 00

    Television

     

    BBC

    03703 500 700

    S4C (Viewers’ Line)

    General: Cardiff

    General: Caernarfon

    0870 600 4141

    029 2074 7444

    01286 674622

    HTV

    029 2059 0590

    The Welsh Language

     

    Welsh Language Board’s Linkline

    0845 607 6070

    Welsh for Adults Information Line

    0871 230 0017

     

    The Welsh Language Board cannot accept responsibility for any external phone lines or services.

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